There are several ways to contact us:

If you would like to become a dealer of our products, click here.

You can reach us by phone during normal business hours by calling 502-331-9318.

Or, send email to john@bluegrass-conceptsgifts.com.

If you wish to send us a letter, our mailing address is at the upper left.

This site created and maintained by Topside Marketing LLC. Inquiries regarding this site should be sent to jrobertson@topside-marketing.com.

Legal Notices
This site and all of its content, including specifically the images of the glass products, are copyright 2007 by Bluegrass Concepts & Gifts LLC. All rights reserved. "Bluegrass Concepts & Gifts", "Aggies Agates" and all specific product names are trademarks owned by Bluegrass Concepts & Gifts LLC, a limited liability corporation registered in the State of Kentucky. No content, images or concepts contained herein may be duplicated in whole or in part without express written permission of the copyright holder. Programmed in USA.

DANGER!
Our products are GLASS and agate, and they are breakable. Broken glass and agate crystals can leave very sharp edges, so as with all glass products, exercise common sense in their care and use. These products are for display purposes only - they are not toys. Do not allow children or pets to play with them or leave the products in places where small children or animals can access or reach them. Broken product can leave very small but still sharp pieces of glass debris. Do not attempt to repair broken products - discard them immediately. Always dispose of broken product properly in a trash container, then sweep and damp-mop areas where products have been broken, or use a high-suction vacuum cleaner to remove debris.

RETURN POLICY
We realize that our products are glass and as such, SOME degree of breakage in shipping is inevitable. However, we ship these products routinely to many varied destinations and have developed what we find is statistically the most effective way to wrap and ship our products to avoid as much breakage as possible. IF YOUR PRODUCT ARRIVES BROKEN, inform the company at once and return the broken product FREIGHT PREPAID (WE DO NOT ACCEPT COLLECT SHIPMENTS) within five business days of delivery. Products kept over five business days after delivery are not returnable. A replacement product will be shipped to you at no charge. DON'T ATTEMPT TO REPAIR BROKEN PRODUCTS.

We will replace a broken product for a customer ONCE. We have found it HIGHLY unlikely that the same customer will receive broken product twice in a row. (If that happens to you, buy a lottery ticket, quick!) Then call us to talk about another replacement - if there are extenuating circumstances and we are in a good mood that day, we might replace it, but we don't guarantee anything.